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Discover the latest trends and find your style with our curated selection of designer clothing, bags and accessories
Discover the latest trends and find your style with our curated selection of designer clothing, bags and accessories
Ladage Bonton is a fashion store that specializes in offering a curated selection of new, vintage and preloved designer fashion clothing, bags and accessories. You can also book personal style consultation for a bespoke service. With a focus on authenticity, sustainability, and a passion for design, we never compromise on quality. Whether you're seeking timeless chic or the latest style inspiration, Ladage Bonton is the go-to address for fashion enthusiasts who value savoir-vivre.
Our clothing collection
Pre-owned unboxed, new/ untagged and as new items
We love our customers, so feel free to contact us if you have questions about any of our new, vintage or preloved designer fashion clothing, bags and accessories or our personal style consultations.
Open today | 09:00 am – 05:00 pm |
Get 10% off your first purchase on any of our new, vintage or preloved designer fashion clothing, bags and accessories as well as our personal style consultations when you sign up for our newsletter!
Ladage Bonton - Supplier Code of Conduct
Introduction
Ladage Bonton is committed to ensuring excellence not only in its products, but also in the ethical and sustainable practices of its supply chain. This code of conduct defines the minimum standards that we expect from all our suppliers. At Ladage Bonton, we firmly believe that collaboration and partnership with our suppliers represent a mutually beneficial and inclusive way to promote responsible sourcing practices throughout our supply chain. We value the personal relationship with each supplier and consciously choose to work exclusively with small and medium-sized companies in the EK and the EU. This approach allows us not only to support our local economy but also to achieve a significant reduction in environmental impact, in line with the ethics of sustainability and excellence that characterize our brand.
Legal Compliance
Suppliers must operate in full compliance with the laws, rules and regulations of the countries in which they operate.
Forced Labor and Child Labor
Ladage Bonton, has a ZERO tolerance policy to forced labour, child labour or any other forms of exploitation. No form or use of forced labor or exploitation of child workers will be tolerated. Recognizing the importance of exceeding local standards for child labor protection and working hours, we are committed to adopting more stringent criteria that comply with the highest international standards. Therefore, we specify that the minimum age for workers in our supply chain must be 18 years old (or 16 to 17 years old if part of a school apprenticeship program, or work experience program, in territories where this is legally authorised).
Ladage Bonton is committed to the safety and wellbeing of all workers and has a ZERO tolerance policy to any forms of illegal or undocumented work or any other forms of labour that do not adhere to international labour laws or any other labour laws prevalent in their respective territories.
The maximum working hours, including overtime, must not exceed 60 hours per week. This commitment applies equally in all countries where our suppliers operate, regardless of less stringent local laws.
Suppliers shall ensure that their workers are treated fairly, humanely and remunerated for overtime work or any additional work beyond the working time regulations limit applicable in their respective territories.
Safe and Healthy Work Environment
Suppliers shall provide a safe and healthy work environment to prevent accidents and injuries. They shall ensure that their working conditions are safe, their working practices are compliant with international norms and regulations as well as any other regulations in place in their respective territories.
At Ladage Bonton, we respect the environment and believe in sustainability. Environmental Practices Suppliers shall conduct their operations in an environmentally responsible manner and strive to reduce environmental impact.
Business Ethics
Suppliers must conduct their business with the utmost integrity, avoiding any form of corruption, extortion or embezzlement.
Respect for Human Rights
Suppliers shall support and respect the protection of internationally recognized human rights and ensure that they are not complicit in human rights abuses.
Non-discrimination
Suppliers must not discriminate against employees based on race, color, age, gender, sexual orientation, ethnicity, disability, pregnancy, religion, political status, union or social status.
Working Hours and Pay
Suppliers must comply with maximum working hours set by local law and ensure that wages are at least the legal minimum wage or standard market wage for the work performed.
Freedom of Association
Suppliers must respect the right of workers to form or join unions and to bargain collectively.
Transparency
Suppliers must be transparent in their operations and allow Ladage Bonton or its representatives to conduct audits and inspections.
At Ladage Bonton, we proudly offer an unmatched money-back guarantee if an item doesn't meet your expectations.
You're welcome to try it but if unsatisfied, ensure it's in the original packaging to qualify for our money-back guarantee. Keep your receipt or proof of purchase.To start a return, you can contact us at Admin@ladagebonton.co.uk
We offer returns and exchanges for any of our products purchased online, giving you added peace of mind when purchasing with us. You can choose from the following two options:
1. A full refund as long as the return complies with our requirements below, Ladage Bonton will be happy to provide you with a full refund (minus the shipping fees).
2. An exchange.
CONDITIONS:
The hang-tag attached to your item must not be removed;
The return or exchange must be flagged to our customer service team at admin@ladagebonton.co.uk within 3 days of receiving the item;
The item must be unused and in the exact same condition as when it was first received;
All paperwork and receipts must be returned alongside the item;
The item must be returned to our premises within 7 working days of you first receiving the goods.
REFUND PAYMENTS:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit/debit card or original method of payment, within 14 days.
LATE OR MISSING REFUNDS (if applicable)
If you haven’t received a refund yet, please contact your credit card company - it may take some time before your refund is officially posted and recognised on your bank statements.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at admin@ladagebonton.co.uk or call/WhatsApp on +44 7919176621
RETURN LOGISTICS
All returns must be made to Ladage Bonton via a courier of your choice. We strongly recommend a signed for delivery orbinsuring the item upon delivery for an added fee - this will protect you from any damage/theft whilst the product is in transit.
Unfortunately, when requesting a refund/exchange you will be responsible for paying for the shipping costs to do so. Please note, all shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
AUTHENTICATION
Ladage Bonton authenticates every vintage or preloved item to ensure that the items sold on the site are 100% genuine.
Ladage Bonton is committed to quality, fairness and authenticity. We believe that our customers deserve to have peace of mind when buying from us. We have a three step process to ensure that all our preloved and vintage items are 100% authentic:
All vintage and Preloved items currently on our site are a personal property of Ladage Bonton. We know the source of all of our item(s) and where they originated/bought from with proof of purchase wherever possible.
Any future vintage items added which were not originally procured by Ladage Bonton will go through thorough expert examinations and will have been procured exclusively from professionals that specialise in vintage designer fashion and who have experts onsite to authenticate items before shipping.
Any vintage item purchase from a third party vintage expert or retailer will be thoroughly cross-examined and checked for quality control.
Every item will then go through a final quality control check before making decision on whether the item will be sold through our website or not.
CANCELLED ORDERS
Please note, cancelled orders will come at the expense of the buyer. Ladage Bonton will pass on the expense of any cancelled orders to the buyer - note that all orders are subject to a 1% processing fee, which Ladage Bonton will recharge and deduct from the refundable amount.
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